In today's episode of tagging disputes, we discuss one of our topics that isn't about gameplay! Well, usually. We're talking our support for software and hardware, which we have considered on-topic since very early on.
[troubleshooting] has primarily questions about issues of playability. Errors that show up, framerate troubles, and display/networking are the majority. But it also has this odd creature asking how to simply do something.
[tech-support] seems geared primarily towards crashing, but also includes other kinds of errors, hardware troubles, and installation problems.
So in one perspective, they do cover different things. But not in any reasonable division that I can actually ascertain - both include in-game and pre-game errors, both cover hardware and software, and there is at least one overlap in terms of just errors showing up in the game. So I question, is there a difference which warrants separating them and not supporting our troubles? Or can we upgrade our tech to shooting?
Related, is the subject of [bug], but I'm under the impression that a bug is separate enough from general robo-assistance that we don't need to group it with problemblasting.